Support • Fast Answers
Help & Ops Hub
Use HelpBot (Chatbase) for instant answers. Quick links: Vault Login · Billing · Support Form
Backbone (Who Hosts What)
- Hostinger: public pages + Chatbase
- Systeme.io: funnels, checkout, courses, email
- Clepher: DM automations (Elite)
- Stripe/PayPal: payments
Evergreen Funnel (Linear)
- Hostinger page → CTA
- Systeme.io Opt-In → Sales → Checkout
- Tag evergreen_user → Vault unlocked
- Day 7: Elite upsell email
Automation Triggers (Live)
| Trigger | Action | Purpose |
|---|---|---|
| Opt-in submit | Add tag evergreen_user, start Welcome | Onboarding |
| Purchase Evergreen | Grant course access | Delivery |
| +7 days after tag | Send Elite Upsell | MRR growth |
| Purchase Elite | Add tag elite_user, unlock module | Upgrade |
| Payment fail/cancel | Remove access, start winback | Churn control |